Accessibility Statement

COPAG USA Accessibility Statement

Last Updated: July 10, 2025

 

Our Commitment

COPAG USA is committed to ensuring that our website and digital platforms are accessible to all users, including people with disabilities. We believe everyone deserves equal access to our premium playing cards and gaming products, and we're actively working to make our digital experience as inclusive as possible.

 

We recognize that digital accessibility is an ongoing process, much like maintaining the quality of our playing cards. It requires continuous attention, regular updates, and a commitment to improvement.

 

Current Accessibility Status

We're being completely transparent about where we stand: our website currently does not fully meet WCAG 2.2 Level AA standards. A recent accessibility evaluation identified barriers that we're actively working to address.

 

Current Known Limitations:

  • Some website functions cannot be accessed using keyboard navigation alone
  • Certain images lack proper alternative text descriptions
  • Color contrast may not meet minimum standards in some areas
  • Some interactive elements may not work optimally with assistive technologies
  • Touch targets may be too small for users with motor impairments

Our Improvement Process

We're partnering with Accessiblü, accessibility specialists who take a comprehensive approach to digital accessibility.

 

Our remediation process includes:

  • Comprehensive accessibility testing
  • Prioritizing critical accessibility barriers first
  • Implementing fixes in phases to ensure quality
  • Ongoing monitoring and maintenance
  • Regular testing with assistive technologies

Recommended Assistive Technology Setup

For the most accessible experience while we complete our improvements, we recommend:

 

Optimal Configuration:

  • Screen Reader: JAWS (Job Access With Speech)
  • Operating System: Windows 11
  • Web Browser: Google Chrome (latest version)

This combination has been tested and provides the best compatibility with our current website structure.

 

Standards We're Working Toward

We are committed to achieving conformance with:

  • WCAG 2.2 Level AA - The current standard for web accessibility
  • ADA Title III compliance for businesses open to the public
  • Section 508 requirements where applicable

Accessibility Features We're Implementing

As we work through our remediation process, we're implementing:

  • Full keyboard navigation support
  • Proper alternative text for all informative images
  • Sufficient color contrast ratios (4.5:1 minimum)
  • Clear heading structure and semantic markup
  • Accessible form labels and instructions
  • Appropriately sized touch targets
  • Screen reader compatibility improvements

Feedback and Support

We genuinely want to hear from you about accessibility barriers you encounter. Your feedback helps us prioritize improvements and better serve our community.

 

Contact us about accessibility issues:

  • Email: customerservice@copagusa.com
  • Phone: 1-561-743-9300
  • General Contact: Through our website contact form

We aim to respond to accessibility feedback within 48 hours and will work with you to provide alternative ways to access our content and services while we complete our improvements.

 

Third-Party Content

Our website includes some third-party applications and widgets that may not be fully accessible. We're working with these partners to address accessibility concerns and will provide alternative access methods where needed.

 

Legal Compliance

This accessibility statement reflects our current efforts to achieve compliance with applicable accessibility laws and standards. We're working diligently to address identified barriers and welcome feedback from our community.

 

Our Promise

We're committed to making COPAG USA's digital platforms accessible to everyone who shares our passion for quality playing cards and gaming. While we're not where we want to be yet, we're actively investing in the improvements needed to serve our entire community effectively.

Accessibility isn't just about compliance for us—it's about ensuring that everyone can enjoy the premium gaming experience that COPAG USA has been delivering for decades.

 

More Information

For more information about our accessibility efforts or to learn more about digital accessibility, visit:

This statement was developed with guidance from Accessiblü, specialists in digital accessibility solutions.